We offer a variety of ways to get help or support within our community.
We believe that your Internet poker
playing experience should extend beyond simply providing the best poker tables available on the Internet.
That is why we foster a sense of community and have provided you with features that go beyond card tables.
From this page you can access our
Frequently Asked Questions
(FAQ). On the FAQ page you will find commonly
asked questions and their answers.
The questions cover everything from poker related questions, to playing
poker on the Internet, to our community features.
Be sure to check this area if you are stuck on something
... you may find that others have been there before you, and that
we've posted the information you need.
continue to update and add to the FAQ.
You can get information about the status of the Internet and connections to our poker room on the
Status page. We monitor data traffic on a continuous basis and
we'll let you know if we are seeing problems
If you encounter a problem, any kind of problem at all, please let us know.
You can use the form on the
Report a Problem page.
We'll check it out, and get back to you as quickly as we can.
If you want to communicate with one of our poker room managers, please use the
Contact a Manager page.
This is the email equivalent of using the Manager button to chat with a manager from within the poker room.
We want you to enjoy yourself.
That means betting responsibly.
If you feel like you are getting into
trouble, please see the Responsible Gambling page for more information.
If you would like more
information about the Poker
Room, you can take
a tour. Sorry, Internet
Explorer and AOL browsers only for the tour;
it doesn't work with Netscape at
this time. Dial up users,
this will be very slow for you!