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SERVICE AGREEMENT
We want all our customers to enjoy the interactive nature of this product and the sense of community which interactive poker uniquely fosters. We also take every effort to ensure the experience is fun and not spoilt by cheating or bad behavior.
We therefore ask all players to agree to certain rules and standards of behavior and to accept responsibility for their own actions and that disputes or concerns about the operation of the product or cheating will be resolved by the Poker Room management.
Some of the areas where you as a customer can help in this are identified elsewhere. Here we set out the key terms and conditions, which you are asked to accept when you install the Poker Room client.
Poker Room Terms and Conditions of Participation and Play
These terms and conditions set out the terms which exist between a customer of the Poker Room (herein a "Player") and DoylesRoom. References to the "Poker Room" are references to DoylesRoom, and it's management team and partners. In addition to accepting these Terms and Conditions, Players acknowledge and agree to be bound by the House Rules and Game Rules of the Poker Room as amended from time to time by the Poker Room.
1. Players acknowledge that the Games may be played "for free" or "for real money". Subject to the powers of the Poker Room to restrict or refuse participation in the Games or to withdraw or suspend Games, participation in the Games is at the option, discretion and risk of the Player. By participating in "real-money" Games, the Player acknowledges and confirms that it is legal to do so in accordance with the laws of the Player's jurisdiction, and that he or she accepts that the Poker Room is unable to provide any warranties as to the legality or otherwise of his or her participation in "real-money" play at the Poker Room.
2. Any controversy or dispute among any Players or between one or more Players and the Poker Room shall be settled by the Poker Room whose decision shall be final and binding in all respects. The Poker Room requires that all controversies or disputes be reported by email .
3. The Poker Room reserves the right to suspend or withdraw any Game in its absolute discretion and/or to add further Games from time to time. The Poker Room also reserves the right to amend the House Rules and/or the basis of play of any Game or relevant Game Rules at any time. In case of any such action, Players will be notified promptly by notice posted on the "What's New" section of the Poker Room site. In the event of the cancellation of any Game for any reason, the Poker Room will not be liable.
4. Players are solely responsible for the security of their account information and password(s). Should a Player inadvertently disclose his or her password to another person, the Player agrees to contact the Poker Room immediately to modify the password. Players are responsible for any unauthorized use of their account and/or password. In the event that a third party places a bet or is thought to have placed a bet wager or stake, such bet wager or stake shall be valid, whether or not the alleged third party had the prior consent or knowledge of the Player or has misappropriated account and password information of the Player. Under no circumstances will any bet wager or stake be cancelled for that reason.
5. Any Player found using multiple browsers or found attempting to manipulate or ascertain information concerning the Game software code or involved in collusion, will forfeit all money and be deactivated as a Player. All wagers must be placed through the user interface provided on the Poker Room. Any wagering through other means, including the use of a "robot" player, is strictly forbidden. The Poker Room reserves the right to prohibit any Player from participating in any and all Games, and may, where situations warrant, freeze the chips of any Player suspected of cheating in any form. The Poker Room further reserves the right to restrict seating and/or to prohibit Players from playing in a particular Game, including restricting two or more Players from playing together at the same Game.
6. If a Player had chips at a table during a server crash, the Game will be cancelled and all chips at the table and in play will be returned to the Player's account. In those and all other circumstances, the Poker Room, its affiliates, agents and licensors shall not be liable for any loss resulting from delays or interruptions to play due to failure breakdown malfunction or interruption of electronic or mechanical equipment, telephone internet connection or other communications facilities, or to storms, strikes, walkouts or other causes over which they have no direct control or to loss resulting from erroneous statements or to errors in transmission ("force majeure"). The Poker Room will at all times use reasonable endeavors to overcome any event of such force majeure so far as it can, but does not guarantee its ability to do so.
7. Laws regarding gaming vary throughout the world and Players specifically acknowledge that it is the responsibility of all Players to ensure that they understand and fully comply with any laws or regulations applicable in their own country or state. Players must be at least the age of legal majority or (if higher) over any specified age threshold required to participate in online gaming in or from the jurisdiction in which they reside.
8. Each Player agrees to hold the Poker Room, its employees, officers, directors, licensees, licensors, affiliates, and subsidiaries harmless and further agrees to fully indemnify each and all of them from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of the Player's (a) entry, use, or reuse of the Poker Room, (b) use of any materials at the Poker Room, (c) participation in any of the Games, or, (d) acceptance of any cash payoff.
9. The Poker Room beyond sharing of data with partners, for internal use only will not divulge personal identity and details of Players. The Poker Room will not sell Player information. The Poker Room will not disclose details of any net winnings or losses, except for accounting and record-keeping purposes. It is the responsibility of each Player to declare to any appropriate authority his or her net winnings or losses, including, if the Player resides in a jurisdiction where winnings are taxable, to keep track of these winnings and report them to the proper authorities.
10. Players must comply with "table stakes" rules as set out by the Poker Room form time to time. In particular, a Player is not permitted to make a wager in excess of the value of chips on the table at the beginning of a hand. Players are permitted to acquire additional chips only between hands. If a Player runs out of chips during a hand, they are considered all-in. Players may not remove money from the table during a playing session. Taking money out of the game and continuing to play is not allowed in a table stakes format.
11. Abusive or offensive language or other behavior considered inappropriate by the Poker Room in the context of the product will not be tolerated. Bad behavior or language identified by the Poker Room or brought to its attention will be dealt with swiftly, and may result in a suspension or loss of playing privileges or such other action as may be decided by the Poker Room.
12. No Player may open more than one real money or play money account. Management will consider this a very serious issue and in its sole discretion may elect to suspend, terminate or freeze the funds in these accounts. No exceptions will be permitted.
13. We are committed to providing our customers with an enjoyable poker experience in a safe and secure environment, and we operate security procedures and checks to protect our customers and our site from fraud and collusion. Occasionally, as part of this process, we will wish to make checks on accounts and plays in the game(s) and this may result in suspension of use of accounts whilst these checks are carried out, as well as requests for information from customers. We believe it is in the best interests of customers and ourselves that we operate this process and it is a condition of participation that all our customers acknowledge this and cooperate with us in this respect.
14. Players cannot play in the Poker Room under any circumstances if they are not at least 18 years of age or of any higher age required in their own jurisdiction. Proof of age and other evidence of identity may be sought from Players at the opening of any account or thereafter as required by VCW. Persons under the required age may not play.15. In the event of a tournament crash, where less than half the players have been eliminated, the tournament will be cancelled and all monies refunded; where more than half the players have been eliminated the prize pool will be divided in half � all players will receive an equal share of half the prize money; and the other half of the prize money will be allocated to the chip leaders (chip leaders will be determined by the number of places the tourney would have paid) in proportion to their chip count.
16. The Poker Room does not support private �deals� between players in tournaments, nor will the Poker Room assist in facilitating these �deals� or be liable in any way for broken �deals� or transactions not honored by one of the parties.
17. Players are asked to refrain from �table talk� or �coffee-housing� or talking during a hand in a way that compromises and opponent's hand. This applies to players playing in the hand or watching the hand. Repeated abuse of this aspect of behavior will result in suspension or permanent restriction of play.
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